Small Business Associate

Indeed

s must be web-savvy, have strong customer service skills and be able to think on their feet. This is a critical, high-volume role that interacts directly with our high-need Small Business customers by phone and e-mail to support our growing product. The ideal candidate is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary, stock options and a full benefits plan. Responsibilities: Answer all inbound calls to Indeed’s 1-800 client service phone number Analyze and respond to inquiries from our Small Business advertiser clients via phone and e-mail Consult directly with prospective clients as a product expert; assist in new account setup Interact with other members of the Small Business team, as well as our Sales group, to ensure that companies interested in Indeed receive excellent service Act as the external face of Indeed for hundreds of companies every day Requirements: Bachelor's degree Entry level; new college graduates encouraged to apply Relevant internship experience or coursework highly preferred Passion for client service Exceptional written, verbal and phone skills Can-do attitude with a service-oriented approach Ability to work well under pressure Organizational skills and ability to prioritize responsibilities Ability to work independently as well as in a team environment Call center experience a plus Indeed - 4 months ago - save job - block » Apply Now Please review all application instructions before applying.

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