Senior Client Support Specialist

Indeed

The Senior Client Support Specialist in this position must have strong relationship skills, and be comfortable speaking directly with key decision makers at Fortune 500 and equivalent sized companies. This is a critical role that interacts directly with our largest clients and supports our pay-per-click (PPC) advertising sales efforts. The ideal candidate is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary, stock options and a full benefits plan. Responsibilities: Consult with prospective clients as a product expert Provide our strategic sales team with technical/product support Assist with new client account setup Help clients measure their success and ROI from Indeed Diagnose and solve technical problems Conduct online presentations on product and campaign performance to client audience Requirements: Bachelor's degree 5-7 years experience in a business-to-business environment; experience with online advertising a plus Exceptional written, verbal and phone skills Strong presentation skills and previous webinar experience preferred Passion for client service Can-do attitude with a service-oriented approach Ability to work under pressure, organize and prioritize responsibilities Proficiency in Microsoft Office Indeed - 4 months ago - save job - block » Apply Now Please review all application instructions before applying.

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